100 Million+ monthly interactions delivered with AI + Experts

Increase successful deliveries with
Futwork’s AI+Human Workflow

Handling millions of orders daily for India’s top logistics and e-commerce companies

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The Value That Drive Every Innovation  

From automation to innovation our cutting-edge AI solutions help businesses work smarter, move faster, and grow stronger.

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How Voice AI Transforms
Logistics Operations 

Order Confirmations

Verify order details, validate addresses using Futwork’s Voice AI and proprietary tools.

NDR Management

Tackle failed deliveries in real-time to increase successful attempts and find loopholes in your delivery network and reduce fraud atetmpts.

Return Management

Confirm return pick ups to maximize efficiency to reduce wasted efforts in the network.

Delivery Executive Support

Triangular connects to ensure delivery executive grievances and queries are resolved real time.

Delivery Executive Recruitment

Recruit and onboard delivery agents without any human intervention to reduce costs by over 40%.

Customer Feedback

Automated post-delivery calls collect feedback and satisfaction scores, helping logistics teams continuously improve service quality.

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Delivering Results Across
All Industries 

30% increase in deliveries for India’s leading quick commerce logistics
Failed deliveries were leading to loss in profitability and client satisfactions. Futwork’s workflow helped to reach end customers within 5 minutes of failures and helped recover over 30% of deliveries.

Smarter Workflows that
Deliver Results 

We are not just an AI agent company, we go deep into your workflows and design omni-channel solutions that give you better outcomes at lower costs

Submit Agent Request

Users submit their agent requirements, objectives, data sources, and use cases through a guided request process, ensuring all necessary details are captured from the start

Get your Agent Created

We design, configure, and build the agent based on the submitted request, then thoroughly test and refine it to ensure accuracy, reliability, and performance

Deploy & Monitor Success

Users deploy the approved agent into their environment and continuously monitor its performance, behavior, and outcomes through real-time insights and controls

01

Understand Your Requirement

Share your objectives, current way of doing things to our expert solutions engineers.

02

Build the Voice AI agent

Configure the best foundation models and design the agent using our VoiceFlow tool to never miss with our proprietary tools.

03

Deploy & Monitor Success

Simulated tests with our A/B testing tools, observability layers to find edge casesmand context gaps.

04

Add the human in the loop

Pre-trained human in the loop, powered by VoiceWatch to make sure no opportunity is lost.

05

Use our Observability tools

Constant improvement and fine-tuning of the agents to get the agent right with high containment rates.

Pilot Plan to
Get You Started 

*No heavy setup fees

Pilot Plan

₹150,000

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25,000 minutes
Set up of 1 AI agent in 2 languages
Access to Futwork's platform for trying multiple models
Observability tool for mapping progress
200 free minutes of internal team testing calls
2,000 WhatsApp Messages along with calls
1 trained human in the loop