Supporting 10+ contact centres

Transform Your Contact Centre
With Futwork's Voice AI

Don’t lose your customers to Voice AI, become a leading Voice AI provider yourself

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The Value That Drive Every Innovation  

From automation to innovation our cutting-edge AI solutions help businesses work smarter, move faster, and grow stronger.

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Smarter Workflows that
Deliver Results 

We are not just an AI agent company, we go deep into your workflows and design omni-channel solutions that give you better outcomes at lower costs

Submit Agent Request

Users submit their agent requirements, objectives, data sources, and use cases through a guided request process, ensuring all necessary details are captured from the start

Get your Agent Created

We design, configure, and build the agent based on the submitted request, then thoroughly test and refine it to ensure accuracy, reliability, and performance

Deploy & Monitor Success

Users deploy the approved agent into their environment and continuously monitor its performance, behavior, and outcomes through real-time insights and controls

01

Understand Your Requirement

Share your objectives, current way of doing things to our expert solutions engineers.

02

Build the Voice AI agent

Configure the best foundation models and design the agent using our VoiceFlow tool to never miss with our proprietary tools.

03

Deploy & Monitor Success

Simulated tests with our A/B testing tools, observability layers to find edge cases and context gaps.

04

Add the human in the loop

Pre-trained human in the loop, powered by VoiceWatch to make sure no opportunity is lost.

05

Use our Observability tools

Constant improvement and fine-tuning of the agents to get the agent right with high containment rates.

Why Contact Centres
Choose Futwork

Whitelabelled Solutions

Futwork’s offer end to end Whitelabelled Dashboards for you to take to your customers.

Integration Support

Forward deployed engineers for your agency to use for any integration and support.

Prompt Engineers

Best in class engineering support on prompt writing, function calls, extraction data.

Dialler Integration

Seamlessly integrate Voice AI into your or your customers dialler.

Secure

ISO 27001:2022, SOC2 Certified, DPDP Act 2023 Compliant with 100% India Data Residency.

Preferred Pricing

Automated post-delivery calls collect feedback and satisfaction scores, helping logistics teams continuously improve service quality.

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Delivering Results Across
All Industries 

30% increase in deliveries for India’s leading quick commerce logistics
Failed deliveries were leading to loss in profitability and client satisfactions. Futwork’s workflow helped to reach end customers within 5 minutes of failures and helped recover over 30% of deliveries.
96% containment for a leading regional OTT platform
High number of repeated case studies in support in regional languages, supported via Futwork’s Voice AI agents across multiple languages.
Driving 34% Support Cost Savings for a Leading Indian Payments Fintech
34% cost reduction on merchant support for India’s leading payment fintech. Futwork designed workflows that would handle end to end conversations with merchants for use cases around account management and payments
13% increase in active customers for a fintech
Our relationship management module, never misses a customer connect, and made sure human experts were able to resolve issues that come up during onboarding

Become a Partner with
Just ₹3 Lakhs 

Start your partnership journey with a minimum commitment of INR 3 Lakhs and transform your company